User Support - Resources Within Reach

November 2007

User Support - Resources Within Reach

User support comes in so many flavors - helpdesk, new hire and continuing education training, just-in-time learning and more - you can't pick just one.  How do you determine which flavors work best in your organization?  You could place scoops of each flavor on top of each other, but you run the risk of the entire stack toppling over.  Or you could throw them all together in a blender in the hope you'll make the perfect milkshake.  Sampling each is the best approach to help with your decision.

We thank our authors for offering up gallons of ideas, tips, techniques and scooping expertise!

View Paper
From: 
Email:  
To: 
Email:  
Subject: 
Message: