Please enjoy this blog authored by Brendan W. Miller, Former AmLaw 100 Partner, Turned Legal Innovation Leader.
Change is the inevitable constant in life. Truly transformative change can be inspiring, refreshing, status-changing, and rewarding, but it can also be scary, risky, and disruptive. AI anyone?!?
The legal industry has garnered the reputation—sometimes earned, sometimes not—for being resistant to changes to established norms and practices. But that perception has evolved, as more legal teams and the clients they serve have seen the benefits of embracing innovation that improves the delivery of legal services, especially in the face of disruptive forces such as technology, market changes, new service models and billing practices. Legal innovation, it turns out, is NOT an oxymoron!
At times, the constant state of change may have you feeling like you’re unequipped to move forward-stuck in a proverbial desert of sand dunes. But, did you know you can surf on sand dunes?
Law firm and legal department leaders—and those they lead—are uniquely positioned to steer the results of change. Positive mindset, and tangible commitment to that mindset (time, energy, human and other resources), are critical factors to successfully navigating through change and capturing the winds to carry a team forward.
So, be encouraged to “fight the good fight” and develop or keep a positive posture that allows your team to lean into change. Mindset alone—obviously—is not enough to ensure transformative changes have positive impact. Much important thought, science, and process has been developed on change management, and that work will continue to be refined and evolve. While this is not the forum for a deep dive on change management, below are some paradigms that may help you frame your and your team’s mindset towards embracing change that is likely to have a positive impact on your organization. Whether these or other paradigms resonate with you and your team, consider which sand dunes are on your radar today that you can deliberately take action to help your team navigate positively.
1. Keep the Guiding Light Turned On: Set a Clear Vision.
Change always starts with having and articulating a clear vision. Why change? What are we trying to accomplish? Top leadership must set a clear vision and messaging for the goal(s) of change at the outset and throughout the process. Without clear vision, it is far too easy for mission drift to overtake the initiative and alter the trajectory and outcomes. When anticipated change is or may be perceived as disruptive to the status quo, having consistent and clear articulation and reminders of the vision are absolutely critical to keep the team moving forward.
Figure 1 contains a straightforward and profound model defining needed elements for managing change that has resonated with many teams. As the model shows, vision is certainly not the only needed element, but it is arguably the most important.
Brendan W. Miller, J.D. is a legal innovator: a curious, seasoned litigator and corporate attorney, technologist, strategist, and change agent. To Brendan, legal innovation is about continually being relevant for clients, by making the practice and effects of law easier, better, and more valuable.
#Leadership
#ProfessionalDevelopment
#ChangeManagement
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#GenerativeAI