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Printing issues in Office 2010 and Windows 7 environment

By Nancy Swanson posted 02-16-2017 12:57

  
We are suddenly plagued by an issue where a print job will be sent and prints fine then the next one will print out one line of gibberish on every page wasting a ridiculous amount of paper.  We have tried deleting the drivers, adding them back and forced direct print but nothing is working.  This issue reared its ugly head just a few weeks ago with a few individuals but it spreading on a daily basis.  It is not contained to a floor or a group of people nor a specific type of printer.

Has anyone else seen this? Any help is greatly appreciated!

Thank you,
Nancy
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02-22-2017 18:19

We don't have that specific problem but just last week we found that sometimes when you select multiple documents from iManage, and sometimes when you Quick Print from Office applications, the last page of the document does not print out. The problem has popped up in spite of making no changes to Office 2010, Windows 7, iManage, or printer drivers.