Each year, law firms spend millions of dollars on new technology, but how do they actually measure their respective return on investment, ROI? What is the best measurement for this?
Tracey Pardo, IS Process Improvement Analyst, Cooley LLP
Eleanor White, Manager, Legal Technology & Innovation Global Knowledge Management, Shearman & Sterling (London) LLPHeggel Echeverria, Director of Practice Innovation Systems, Greenberg Traurig
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