Many law firms rushed to deploy Generative AI tools to improve efficiency, accelerate research, and gain a competitive edge. Eighteen months later, some firms are beginning to see unexpected challenges. AI outputs are declining in quality; sensitive information is surfacing inappropriately, and firms are struggling to answer regulatory questions about how their AI systems access and use firm data. At the same time, costs are rising as AI tools process large volumes of redundant, outdated, and trivial content.
These issues are not caused by AI itself. They stem from deploying powerful technology on top of poorly governed information environments. When AI draws from repositories filled with duplicates, outdated templates, and unmanaged access controls, it cannot distinguish between reliable and irrelevant content.
During this ILTA Masterclass webinar, Chris Hockey, AI and Information Governance Consultant, will examine why information governance is the foundation for successful AI adoption. He will explore how improving content visibility, enforcing retention and disposition policies, and classifying sensitive information can strengthen AI output, reduce risk, and ensure firms gain lasting value from their AI investments.
Speakers:
Kandace Donovan, Vice President, North American Operations, iCompli, by LegalRM
Chris Hockey, AI and Information Governance Consultant
#Partner Master Class
#Information Governance or Compliance
#Security#ITOperations