Columbus, Ohio, At BRICKER & ECKLER we take great pride in what defines us and makes us unique among area law firms – our firm culture. We strive to continue our decades-old tradition of fostering a positive work environment, promoting congeniality among attorneys and staff, ensuring respect for everyone and properly recognizing a job well done. There is a wealth of great things to say about working at Bricker & Eckler, but the driving factor behind the firm’s success is the outstanding and diverse group of people who work here. Our attorneys and staff define our firm and are the reason we succeed every day. We are currently seeking a Financial Applications Administrator to join our team. Guided by department objectives and priorities, this position will play an integral role in the success of the firm’s financial systems strategy. As the firm continues to advance its financial system, this position will assist in the development and/or acquisition, implementation, maintenance, and support of the financial applications. To achieve these objectives, the position will report to the Director of Financial Systems. Systems Application: Provides system maintenance, monitoring, business continuity, and problem resolution for the financial systems environment. Configure and maintain financial database servers and processes, including monitoring performance, managing backups, modifications, and security. This position will also assist in providing database server support to non-financial firm systems, as needed. Assist Director in the negotiation of key financial vendor contracts and ensuring the on-going support and maintenance of the various information systems including new systems, system upgrades, enhancements, maintenance agreements, and consulting services. Oversee monthly maintenance processes related to month-end close and backup, after hours. Manage application upgrades and other system changes. Monitor system performance and proactively applies solutions to enhance system efficiency. Analyze system requirements and document technical specifications for all financial systems applications. Execute corrective actions to ensure problems are not repeated. Maintain and develop procedural documentation for all work functions and responsibilities. Troubleshoot and diagnose both hardware and software issues. Participates in the development of testing plans for introduction of new systems/technology, changes to existing systems/technology, and process automation. Works with software vendors or internal resources to install, configure, and test applications. Provides application training and support to finance users. Job Requirements: College degree required, preferably in computer science, and three to five years of relevant work experience. A finance or accounting degree will also be considered, with equivalent experience in financial systems. Advanced Excel skills, plus a deep understanding of financial systems and business processes Minimum 3+ years of experience with MS SQL tools, scripting, stored procedures, Visual Studio and development of SQL Server Reporting Services (SSRS) Strong problem-solving skills Self-motivated with a strong work ethic and heightened attention to detail Strong communication skills, both oral and written, and ability to speak effectively to all levels of the organization Aderant experience a plus

Columbia, South Carolina, Overview Do you have a background in the development, implementation, installation, and testing of application software?  If so, the Columbia office of Nelson Mullins law firm is seeking an  Applications Analyst  with  2+ years of experience to join the Information Technology Department.  A Day in the Life The Applications Analyst will work with a team to support the firm’s 25 offices in installing, configuring, and testing a variety of client, server, and web-based applications.  You will work with vendors and end users to configure, troubleshoot and research, in addition to working with other technology staff to test and deploy applications, updates and patches.  The Applications Analyst will manage deployment schedules to minimize interruption to work productivity and work to resolve escalated application issues.  You will document problem resolutions and troubleshoot technical issues relating to the firm’s practice support tools. Who We Are With more than 800 attorneys, policy advisors, e-discovery professionals and other business professionals, Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world. As a Firm, Nelson Mullins has a strong foundation of community service and good citizenship. Our professional staff teams likewise promote these values, with opportunities to participate and play roles in various pro bono and community service initiatives. We collaborate with each other and with our clients, working side-by-side towards shared goals. We Know You You know how to handle hardware and software configuration along with troubleshooting.  You have a strong understanding of Microsoft Active Directory and Group Policy.  You have excellent interpersonal and communication skills.  And, you work effectively in a demanding, fast paced environment.  A willingness to be available during business off-hours and participate in rotational on-call for the team is important, in addition to having flexibility to work extended hours on short notice. Bachelor's degree or equivalent experience. Two to five years of application support experience in a legal environment. Experience with the following applications: Microsoft Office 2016 or Office 365 Microsoft Windows 7, 10 Document Management Systems Docketing programs (Litigation and IP) Microsoft Systems Center Configuration Manager Flexera AdminStudio Microsoft SQL Microsoft PowerShell Microsoft SharePoint 2016 and 2019 Microsoft Teams HTML and CSS exposure Experience with other legal-specific applications     TO APPLY DIRECTLY, copy and paste the following link: https://careers-nelsonmullins.icims.com/jobs/2413/job You can also visit our Career Portal at www.nelsonmullins.com/careers

Washington, D.C., GENERAL SUMMARY :     The role of a Practice Technology Analyst at Jones Day centers on aligning available and emerging technology with the long- and mid-term objectives of the Firm’s law practices and committees, as well as the immediate needs of lawyers and matter teams.  The Analyst performs assigned duties with the goal of formulating solutions that enhance productivity, collaboration, document life cycle management, communication, governance and security, and information retrieval and use.   With minimal supervision, the Practice Technology Analyst: elicits and documents technology requirements by close observation and interaction with lawyers, paralegals, legal project managers, and support staff involved with client matters; identifies opportunities for applying commercial or in-house technology solutions to improve productivity; aims to simplify and better align technology to the work of legal professionals; and enhances the user experience across the Firm’s many diverse practice areas.  The Analyst is a problem-solver who thrives on identifying opportunities to continuously improve the practice of law and provision of legal services through the application of technology.  To accomplish objectives, the Analyst must bring together multiple parties within the firm to develop practical solutions that positively influence the firm’s practices and operations.  The Analyst works across a range of customers, from individual lawyers, case teams, and client teams to the firm’s practice areas and supporting departments.  Although a member of the Firm’s IT department, the Analyst will work closely with other administrative departments, including Business Development & Communications, Client Services, Practice Services, Document Centers, and Research & Library Services.  This position has global scope.  It involves use of continuous improvement methods, close collaboration with various IT functional leaders, active outreach to practicing lawyers and legal staff, attention to user experiences, documenting requirements and work habits clearly and in detail, and showing creativity and initiative. In addition, the Practice Technology Analyst is expected to perform all job duties with a commitment to providing superior service to clients, producing quality work products, and maintaining an atmosphere of teamwork and continuous improvement.  Above all, Paralegals must fulfill the needs of the Office in a manner which is consistent with the Firm’s visions and values. ESSENTIAL DUTIES AND RESPONSIBILITIES : The Practice Technology Analyst shows initiative, creativity, persistence, attention to detail, and flexibility to accomplish broad objectives established by the Director of Technology, the Firm’s technology committee, practice leaders and other key stakeholders.  Leveraging his / her / their knowledge of technology, law practice applications and services, and lawyer / matter team day-to-day work habits, the Analyst serves as the glue to bring technology-based solutions to practice challenges and opportunities while simultaneously identifying existing and emerging technology that has the potential to positively benefit the Firm’s legal services and client relationships.   Serve as the primary catalyst for creating and sustaining a communication and service management relationship between the IT department and a set of broad set of global legal practices that are using or seeking to use technology and information solutions to: generally improve client service, respond to specific client requests for technology-based capabilities, leverage opportunities to improve lawyer and matter team productivity on matters, reduce or remove administrative or non-productive work burdens from lawyers and legal service staff. Promote and support practice and administrative innovation efforts Assume the role of customer advocate; represent the practicing lawyers’ technology and information requirements and expectations by proactively communicating them to IT Management team; educate IT personnel on how technologies are utilized – or underutilized – by legal teams in everyday activities; establish strategies for improving user experiences, supporting legal teams, improving technology education and training materials; and delivering valuable solutions. In cooperation with practice leaders, lawyers, and legal services staff: identify desired outcomes, expected outputs, introduce or enhance the application of new and emerging technologies to the practice of law develop meaningful measures of success for implemented solutions/changes and put in place the means to track performance, benefits Develop and maintain awareness of the external “legal technology” environment: evolving practice developments, changing legal service environments and competition, potentially beneficial technology and information offerings, and general technology trends Coordinate with the Information Governance, Document Center, Records Management, Litigation Support, and other Firm functions as necessary and appropriate to verify requirements, identify potential shared solutions and integration points, validate work flows and document life cycles, and ensure an integrated strategy for development of customer-facing solutions Educate other groups within the IT function about how various law practices, matter teams, and individual legal professionals use information and technology on a day-to-day basis across the firm’s various practice areas and geographies. Work alongside technology trainers to ensure education and training materials “speak” to lawyers and supporting staff. Participate in product evaluation and selection prompted by practice needs. Based on direct interaction with users, specify user experience requirements to IT project teams Identify and report specific incidents or recurring problems that may be under-reported or accepted as “that’s just the way it works”; document requirements; follow through with IT teams to resolve. Identify risks or shortcomings pertaining to the Firm’s IT architecture as used by practicing lawyers, and make explicit recommendations Promote security and data privacy awareness in all activities Participate in developing test plans and scenarios, coordinating testing among user communities, and collecting test documents / data. Complete testing and validate test results when needed. Review service requests or incident reports relevant to practice technologies In support of Procurement and IT line and project managers, coordinate with product vendors and professional services consultants / contractors.   ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES : Familiarity with a wide range of legal technology such as document analysis, template, and comparison software; legal research and online information services; work flow and document production systems; emerging AI and Natural Language Processing software applicable to legal services; practice management systems; legal project management; document management systems; time entry applications; and other software and online systems common to large international professional services firms. Basic understanding of law firm structure and business practices, as well as a broad, general knowledge of law practice terminology Proficiency in MS Excel, MS Word, PowerPoint, Access, OneNote, and Visio; iManage, NetDocuments, or similar document management systems; Adobe Acrobat or equivalent. Strong professional / technical writing skills; ability to explain technology to a non-technical audience, and to explain legal practices and work flows to technical solution teams Demonstrated ability to manage multiple assignments with competing deadlines and priorities Excellent verbal communication ability across many situations and audiences, from one-on-one to group presentations and across partners, associates, senior administrative staff, paralegals, and secretaries Fact- and data-based decision approach Ability to engage with lawyers and staff in a respectful but assertive manner Jones Day is an Equal Employment Opportunity Employer EDUCATIONAL/JOB EXPERIENCE REQUIREMENTS : Required: Bachelor's degree from an accredited four-year college or university, preferably in business, decision sciences, management information systems, information science, or similar field Minimum of four years of experience working within a law firm, with at least two years involved with practice systems or research / library systems   Preferred: Responsibility for selection, implementation, and ongoing operation of contracts analytics, document automation, predictive analytics, or similar legal “AI” solutions Recent direct experience employing Lean Six Sigma or comparable methods ITIL v4 Foundations certification ECBA, CBAP, or PMI-PBA certification Proficiency building simple workflows using Smartsheet, ServiceNow, or similar tools Utilization of Agile principles and methods on software projects

New York, New York, GENERAL SUMMARY :     The role of a Practice Technology Analyst at Jones Day centers on aligning available and emerging technology with the long- and mid-term objectives of the Firm’s law practices and committees, as well as the immediate needs of lawyers and matter teams.  The Analyst performs assigned duties with the goal of formulating solutions that enhance productivity, collaboration, document life cycle management, communication, governance and security, and information retrieval and use.   With minimal supervision, the Practice Technology Analyst: elicits and documents technology requirements by close observation and interaction with lawyers, paralegals, legal project managers, and support staff involved with client matters; identifies opportunities for applying commercial or in-house technology solutions to improve productivity; aims to simplify and better align technology to the work of legal professionals; and enhances the user experience across the Firm’s many diverse practice areas.  The Analyst is a problem-solver who thrives on identifying opportunities to continuously improve the practice of law and provision of legal services through the application of technology.  To accomplish objectives, the Analyst must bring together multiple parties within the firm to develop practical solutions that positively influence the firm’s practices and operations.  The Analyst works across a range of customers, from individual lawyers, case teams, and client teams to the firm’s practice areas and supporting departments.  Although a member of the Firm’s IT department, the Analyst will work closely with other administrative departments, including Business Development & Communications, Client Services, Practice Services, Document Centers, and Research & Library Services.  This position has global scope.  It involves use of continuous improvement methods, close collaboration with various IT functional leaders, active outreach to practicing lawyers and legal staff, attention to user experiences, documenting requirements and work habits clearly and in detail, and showing creativity and initiative. In addition, the Practice Technology Analyst is expected to perform all job duties with a commitment to providing superior service to clients, producing quality work products, and maintaining an atmosphere of teamwork and continuous improvement.  Above all, Paralegals must fulfill the needs of the Office in a manner which is consistent with the Firm’s visions and values. ESSENTIAL DUTIES AND RESPONSIBILITIES : The Practice Technology Analyst shows initiative, creativity, persistence, attention to detail, and flexibility to accomplish broad objectives established by the Director of Technology, the Firm’s technology committee, practice leaders and other key stakeholders.  Leveraging his / her / their knowledge of technology, law practice applications and services, and lawyer / matter team day-to-day work habits, the Analyst serves as the glue to bring technology-based solutions to practice challenges and opportunities while simultaneously identifying existing and emerging technology that has the potential to positively benefit the Firm’s legal services and client relationships.   Serve as the primary catalyst for creating and sustaining a communication and service management relationship between the IT department and a set of broad set of global legal practices that are using or seeking to use technology and information solutions to: generally improve client service, respond to specific client requests for technology-based capabilities, leverage opportunities to improve lawyer and matter team productivity on matters, reduce or remove administrative or non-productive work burdens from lawyers and legal service staff. Promote and support practice and administrative innovation efforts Assume the role of customer advocate; represent the practicing lawyers’ technology and information requirements and expectations by proactively communicating them to IT Management team; educate IT personnel on how technologies are utilized – or underutilized – by legal teams in everyday activities; establish strategies for improving user experiences, supporting legal teams, improving technology education and training materials; and delivering valuable solutions. In cooperation with practice leaders, lawyers, and legal services staff: identify desired outcomes, expected outputs, introduce or enhance the application of new and emerging technologies to the practice of law develop meaningful measures of success for implemented solutions/changes and put in place the means to track performance, benefits Develop and maintain awareness of the external “legal technology” environment: evolving practice developments, changing legal service environments and competition, potentially beneficial technology and information offerings, and general technology trends Coordinate with the Information Governance, Document Center, Records Management, Litigation Support, and other Firm functions as necessary and appropriate to verify requirements, identify potential shared solutions and integration points, validate work flows and document life cycles, and ensure an integrated strategy for development of customer-facing solutions Educate other groups within the IT function about how various law practices, matter teams, and individual legal professionals use information and technology on a day-to-day basis across the firm’s various practice areas and geographies. Work alongside technology trainers to ensure education and training materials “speak” to lawyers and supporting staff. Participate in product evaluation and selection prompted by practice needs. Based on direct interaction with users, specify user experience requirements to IT project teams Identify and report specific incidents or recurring problems that may be under-reported or accepted as “that’s just the way it works”; document requirements; follow through with IT teams to resolve. Identify risks or shortcomings pertaining to the Firm’s IT architecture as used by practicing lawyers, and make explicit recommendations Promote security and data privacy awareness in all activities Participate in developing test plans and scenarios, coordinating testing among user communities, and collecting test documents / data. Complete testing and validate test results when needed. Review service requests or incident reports relevant to practice technologies In support of Procurement and IT line and project managers, coordinate with product vendors and professional services consultants / contractors.   ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES : Familiarity with a wide range of legal technology such as document analysis, template, and comparison software; legal research and online information services; work flow and document production systems; emerging AI and Natural Language Processing software applicable to legal services; practice management systems; legal project management; document management systems; time entry applications; and other software and online systems common to large international professional services firms. Basic understanding of law firm structure and business practices, as well as a broad, general knowledge of law practice terminology Proficiency in MS Excel, MS Word, PowerPoint, Access, OneNote, and Visio; iManage, NetDocuments, or similar document management systems; Adobe Acrobat or equivalent. Strong professional / technical writing skills; ability to explain technology to a non-technical audience, and to explain legal practices and work flows to technical solution teams Demonstrated ability to manage multiple assignments with competing deadlines and priorities Excellent verbal communication ability across many situations and audiences, from one-on-one to group presentations and across partners, associates, senior administrative staff, paralegals, and secretaries Fact- and data-based decision approach Ability to engage with lawyers and staff in a respectful but assertive manner Jones Day is an Equal Employment Opportunity Employer EDUCATIONAL/JOB EXPERIENCE REQUIREMENTS : Required: Bachelor's degree from an accredited four-year college or university, preferably in business, decision sciences, management information systems, information science, or similar field Minimum of four years of experience working within a law firm, with at least two years involved with practice systems or research / library systems   Preferred: Responsibility for selection, implementation, and ongoing operation of contracts analytics, document automation, predictive analytics, or similar legal “AI” solutions Recent direct experience employing Lean Six Sigma or comparable methods ITIL v4 Foundations certification ECBA, CBAP, or PMI-PBA certification Proficiency building simple workflows using Smartsheet, ServiceNow, or similar tools Utilization of Agile principles and methods on software projects