Business Intake and Conflicts

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Conflicts Connector Issue - Upgrading from 2.9 to 3.1

  • 1.  Conflicts Connector Issue - Upgrading from 2.9 to 3.1

    Posted 09-23-2025 14:02

    Hi!

    We are upgrading to 3E 3.1 from 2.9 and are experiencing issues with two search string connectors. Specifically, the +n and /n connectors. They both produce errors when 2 or 3 characters are used for example: we* +1 fargo - produces an error - adding letters to the string (well* +1 fargo) resolves the error but produces a lot more hits. We've been told that ElasticSearch was replaced by OpenSearch but nothing should have changed. Has anyone else experienced this and if so, what have you done to address it?



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    Jennifer Azevedo
    Torys
    Manager, Business Services Projects
    Toronto ON Canada
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