Profile

Melissa Ballesteros

Manager of AI and Legal Technology Adoption,
Holland & Knight LLP

Contact Details

Holland & Knight LLP
Manager of AI and Legal Technology Adoption,
Holland & Knight LLP

Bio

With over two decades of combined experience in the legal tech and aviation industries, I am currently enhancing Holland & Knight's regional operations as a Regional IT Technology Trainer and LATAM Liaison. My core competencies include cross-cultural communication, tech-driven program design, and providing support in multiple languages. At Holland & Knight, I am committed to fostering relationships that bridge cultural gaps and advance the firm's mission with innovative technology solutions.
 
At Holland & Knight, my role as LATAM Liaison has been pivotal in integrating AI initiatives and conducting knowledge transfer sessions across our Latin American offices. Previously, as a Cargo Sales Manager at Azul Linhas Aéreas Brasileiras, I significantly boosted revenue and managed key international relationships. These experiences have honed my skills in program design, technical support, and strategic communication, which I leverage to drive growth and efficiency.