I am a Training and Development Specialist with a combination of 10 years experience in Technical Training, Helpdesk and Word Processing.
Until recently, I was the Training and Development Specialist at Field law responsible for the development and facilitation of the training program for all three offices (Calgary, Edmonton and Yellowknife) approximately 300 users. Successes at Field included revamping the content of new hire training as well as successful completion of several firm wide rollouts including an extensive Office 2010/Windows 7 refresh. A previous achievement also includes taking on a newly created role of Supervisor for the Word Processing department at Gowling WLG; this role included coaching and supervising staff and a revamp of departmental processes.
Key strengths include:
- excellent ability to transform a complex procedure into written easy-to-follow steps
- solid word processing skills
- strong proofreading skills with a keen attention to detail
- advanced knowledge of Microsoft Office 2010
- excel in providing customer service and assisting others
Colleagues describe me as creative, detail-oriented and approachable. I love to coach and help others and strongly value learning from others as well.
I am currently at home spending time with my young daughter but always interested in new opportunities or reconnecting with former colleagues. You may contact me through my profile or via email kebrattle@hotmail.com