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International Legal Technology Association

Blogs

Please enjoy this feature quiz created by Stephanie Carty, Senior Practice Manager, McCarter & English. Think you may be burned out? Take this seven-question quiz to find out! Working in legal operations is a lot. You're juggling technology, vendors, process improvement, and attorney demands all while trying to carve out something resembling a work-life balance. Add to that a global pandemic, economic whiplash, political upheaval, and a complete reinvention of how and where we work and it's no wonder so many of us are running on fumes. Studies consistently show that legal professionals experience burnout at rates well above the general workforce ...
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Please enjoy this blog post co-authored by Colin Cahill, Practice Director, Microsoft Solutions, InOutSource; Priscila Martins, Director of Information Governance and Special Projects, Conn Kavanaugh Rosenthal Peisch & Ford LLP; and William Grady, Director of Technology and Business Operations, Conn Kavanaugh Rosenthal Peisch & Ford LLP. Artificial intelligence is no longer a discrete technology initiative. It is rapidly becoming the operating model for modern legal services. Law firms are deploying AI tools for legal research, document review, drafting, contract analysis, knowledge management, and business analytics. As generative AI, large ...
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New Foundational Guide Addresses AI Adoption, Ethics, and Professional Responsibility Across the Legal Profession Chicago, IL, 29 June 2026 — The International Legal Technology Association (ILTA) and the Thomson Reuters Institute announced today the release of the AI Guide for Legal Professionals: A Foundational Overview , a co-published resource designed to equip lawyers, legal operations professionals, and in-house counsel with a practical, authoritative foundation for navigating artificial intelligence in legal practice. About the Guide Developed by ILTA and the Thomson Reuters Institute, the guide is part of ILTA's AI Guideline Series. ...
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Please enjoy this blog co-authored by Aseet Patel, Founder and CEO, PatentOAResponse.com and Matti Neustadt, CEO, Founder, V4 Final. On May 21, 2026, ILTA's "Chasing AI ROI" webinar asked the question that a lot of firms are quietly avoiding: after all the money spent on AI, how do we actually know there was a return on the investment (ROI)? Moderator Holly Hanna (Sr. Knowledge & Innovation Solutions Manager, Perkins Coie) led panelists Floor Blindenbach (CEO, Organizing4Innovation LLC), Krista Ford (Director, Knowledge, Research & Information Services, Steptoe & Johnson, PLLC), and Ron Friedmann (Independent Consultant), in a lively discussion. ...
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Client confidentiality is at the core of every law firm. From client files and financial records to intellectual property and litigation documents, safeguarding that data is essential to maintaining client trust and meeting regulatory obligations. While many firms have invested in cybersecurity solutions, few know how effectively those controls would perform when faced with a real-world threat. By safely simulating real-world attack scenarios, penetration testing provides an independent assessment of a firm's security posture, helping identify vulnerabilities before they can be exploited. Unlike automated scanning tools, it validates the effectiveness ...
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Law firms are entrusted with highly sensitive information, including personal data, financial records, intellectual property, litigation materials, and confidential business information. As privacy regulations evolve and cyber threats continue to increase, law firms face growing pressure to demonstrate strong data protection practices and effective privacy governance. For many firms, the challenge is not recognizing the importance of privacy and data protection. The challenge is ensuring that policies, controls, and day-to-day practices keep pace with changing obligations and client expectations. This is where specialized privacy expertise can provide ...
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5 Questions IT Should Ask Before Building a Law Firm Intranet From Scratch! The build vs. buy calculus for law firm intranets — and the questions most firms forget to ask before the project starts. The decision to build a SharePoint intranet from scratch is rarely made carelessly. IT directors at law firms are experienced professionals. They understand the Microsoft 365 ecosystem, they know their firm's integration requirements, and they have delivered complex technology projects before. The problem is not competence. The problem is that the true cost and complexity of a custom SharePoint intranet build tends to reveal itself gradually — in the third ...
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If you manage IT or security at a law firm, here's something worth sitting with. AI agents are entering your Microsoft 365 environment from multiple directions. Copilot Studio lets any licensed user build and publish one. M365 Agent Builder opens a similar door. Microsoft ships its own native agents inside the M365 suite. Third-party agents can be installed from the marketplace. No single front door. No single approval process. Most firms I talk to don't realize how many agents already exist in their tenant until they go looking. When they do look, the number is often in the hundreds. That's not a knock-on Microsoft. It's a deliberate product philosophy. Lower ...
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Please enjoy this blog coauthored by Ruark W. Chick, Chief Information Officer, Jones Walker LLP & Floor Blindenbach-Driessen, Founder, Organizing4Innovation Agents: Where GenAI Value Actually Lives Most GenAI tools make existing work faster. Agents make different work possible. An attorney who spent twenty minutes reconstructing her timesheet at the end of each day now spends four. A knowledge management team that once fielded the same research questions repeatedly has encoded their best answers into something that works while they sleep. A partner who could never quite keep up with inbox triage has a standing system that surfaces what needs attention ...
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A practical walkthrough from kickoff to go-live and why the old timeline is no longer the benchmark. Ask any IT director at a law firm about their last intranet project and the answer usually involves the same cast of characters: a six-month timeline that stretched to eighteen, a budget that doubled, a vendor who needed to be called for every template change, and an attorney adoption rate that politely hovered around thirty percent. That experience has calcified into a working assumption across the industry: intranet projects are long, expensive, and disruptive. So firms either defer them indefinitely or underinvest ...
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The Future Is Bright: Charting What’s Next From Aderant Global Momentum 2026 A conference about more than features Aderant Global Momentum 2026 in Fort Lauderdale felt less like a traditional user or vendor conference and more like a checkpoint. Across keynotes, roadmap briefings, technical sessions, and hallway conversations, the question underneath everything was simple: how will firms evolve their operations as stability, modernization, and AI converge at the same time? Coming into Momentum from the ILTA community, and in my role as a Strategic Partner Liaison with Aderant, the most interesting part was not any single announcement. ...
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The judiciary-led Disclosure Review Working Group (DRWG) is to consider simplifying disclosure rules for the Business and Property Courts (BPC) following a survey of legal sector stakeholders. The DRWG will aim to develop proposals to amend Practice Direction (PD) 57AD to respond to concerns about the current regime and to help make processes facilitative of advances in technology. Read Full Press Here
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Please enjoy this infographic blog by Tara Saylor, Intranet and Web Tools Manager, Bryan Cave Leighton Paisner LLP. #CommunicationsTechnologies #100Level #LargeLanguageModels #ArtificialIntelligence #GenerativeAI #MSTeams #Just-in-Time
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Please enjoy this blog post by Zane Harker, Director of Product, AI & Automation, NetDocuments. User expectations are changing fast. That was the through-line at a recent ILTA roundtable on AI in legal. The people on the call were not skeptics. They were knowledge management leaders, IT directors, and innovation partners invested in seeing AI work inside their firms. And the consistent observation across the table was that what users want from search is shifting under our feet. Lawyers increasingly expect the system to understand their goals, infer the intent behind a half-formed question, and come back with something synthesized rather than ...
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Industry Leaders Honored at ILTA EVOLVE 2026 in Denver, Colorado (CHICAGO, IL) 5 May 2026 - The International Legal Technology Association (ILTA) proudly announces the winners of the 2026 ILTA Distinguished Peer Awards, presented on Friday, May 1, 2026, during the ILTA EVOLVE Conference at the Gaylord Rockies Resort and Convention Center in Denver, Colorado. Now in its 16th year, the Distinguished Peer Awards recognize individuals and organizations whose work exemplifies outstanding achievement, innovation, and leadership across the global legal technology community. The awards ceremony brought together legal technology professionals from around ...
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Aderant Momentum 2026: Bringing the Conference Back to the Community Aderant Momentum Global 2026 is almost here, and based on the agenda, it is shaping up to be a meaningful week for firms focused on the business of law, financial operations, billing performance, AI, analytics, and the future of the Aderant ecosystem. For the ILTA Aderant Community, Momentum is more than a conference. It is an opportunity to listen closely, connect the dots, and bring practical takeaways back to the broader community; especially for those who may not be able to attend in person. A Week Built Around Practical Firm Priorities Momentum opens on Monday, May 11, just a ...
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Please enjoy this blog post co-authored by Ramon Barajas, Director of Research Services, Alston & Bird, Marcelo Rodríguez Escribano, Associate Librarian for Comparative and International Law and Professor, University of Arizona, James E. Rogers College of Law, and Leanna R. Simon, MLIS, CKM, PMQ Director, Research and Intelligence, Honigman LLP. Every generation of law librarians and legal information professionals can point to a moment when the ground shifted—when a new tool arrived not as a minor upgrade, but as a change in posture. For many, the first jolt was the move from print digests and reporters to online databases. Then came the public Internet, ...
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Please enjoy this blog post co-authored by Tara Saylor, Intranet and Web Tools Manager, Bryan Cave Leighton Paisner LLP, Corey Thomas, Chief Technology Officer, Lightfoot, Franklin & White, L.L.C., and Thomas Witherspoon, Senior Systems Support Engineer, Sidley Austin LLP. Outages happen Even in the age of cloud-based solutions, outages are an unpleasant part of life in IT. While cloud architecture has improved stability and uptime, the inevitable outages seem broader-reaching when they do occur. While cloud outages aren’t something a team can repair directly, there are steps that can be taken to prepare before an outage happens. ...
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Please enjoy this blog post authored by Elizabeth Suehr, Director of Legal Risk Systems & Strategy, Jenner & Block LLP. ILTA's Security and Compliance Content Team spends time talking about the risks with managing AI programs — data security, vendor dependencies, and compliance. These are the right conversations. But there's a risk that keeps emerging that rarely makes the agenda, and it has nothing to do with the technology itself. Your AI Strategy May Have a Blind Spot — And It’s Not the Technology Most legal operations professionals know to guard against vendor lock-in: data portability risks, switching costs, integration dependencies. ...
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Please enjoy this blog post authored by LaToya Deese-Richardson, Application Analyst, Gibson, Dunn & Crutcher LLP. The Retention Game Plan for Microsoft Repositories highlights best practices for managing content lifecycles, enforcing retention rules, and maintaining compliance across Microsoft repositories, such as Outlook, OneDrive, and SharePoint. These best practices will help organizations remain organized, secure, and audit-ready. As law firms utilize Microsoft repositories more frequently for document storage, the big question is: What are the best practices for utilizing these repositories? Some individuals want to keep everything ...
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