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International Legal Technology Association

Blogs

ILTA Connect: Women in Legal Tech London - AI & You

By Laura O'Hara
The latest Women in Legal Tech event, on the 7 th July, brought together legal technology professionals for an engaging and thought-provoking discussion on “AI & You” , exploring how women can embrace artificial intelligence, navigate the noise surrounding the technology, and position themselves for the opportunities ahead. Moderated by Nina Gratrick, IT Director (West), Herbert Smith Freehills Kramer, the session featured insights from Josie West, Chief Innovation Officer at Foil, and Hannah O'Grady, Director of Digital Change at Herbert Smith Freehills Kramer. Through a candid and interactive conversation, attendees explored both the practical ...
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From Time Capture to Strategic Insight: Building a Multidimensional Data Foundation for Legal Practice Management

By William Grady
Please enjoy this blog post co-authored by William Grady, Director of Information Technology, Conn Kavanaugh Rosenthal Peisch & Ford LLP, and Nancy Jeng, Co-founder, Billables AI. Artificial intelligence (AI) is already changing how law firms capture time. In the first article in this series, How AI Is Transforming Time Capture in Law Firms , we explored how AI-powered time capture systems help firms recover more billable time, reduce reliance on memory-based reconstruction, improve billing accuracy, and create cleaner operational data. That article also examined how structured legal data, taxonomies, ontologies, and AI-generated insights can help ...
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Migrating Off a Legacy Practice Management System Without the 18-Month Fire Drill

By Adam Nelson
Every IT director who has lived through a practice management migration knows the shape of the story before it starts. The kickoff meeting is optimistic. The vendor's timeline slide says four months. By month six, the finance team is still running two systems in parallel, half the attorneys have quietly gone back to their old habits, and the "go-live" date has moved twice. That story isn't inevitable. It's just what happens when a migration is treated as a single, all-or-nothing cutover instead of a sequenced, de-risked project. And with several legacy platforms now approaching forced end-of-life dates, a lot of firms are about to find out the hard way which ...
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AI Doesn't Create Growth, Better Signals Do

By Zena Applebaum
Please enjoy this blog post co-authored by Zena Applebaum, Senior Vice President, Head of Marketing, Harbor Global LLC and Michael Kershek, Solutions Marketing Specialist, Harbor Global LLC. Every AI conversation eventually lands in the same place. The technology is impressive. The demonstrations are slick. The possibilities seem endless. But after attending the Legal Marketing Association Chicago program, What Are Law Firms Actually Doing with AI? With more than 40 people in the room, one message came through loud and clear: the firms creating competitive advantage aren't chasing AI—they're solving business problems. Hosted at DLA Piper ...
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Crawl, Walk, Run: A Practical Way to Deploy Claude Enterprise in a Law Firm

By Steven Combs
A phased rollout should not postpone security. It should match capability, data access and monitoring to what the firm is prepared to govern. Law firms tend to talk about enterprise AI rollouts as a yes or no decision. Either the tool is approved for everyone, or it stays blocked until every question has been answered. Neither option works particularly well. Waiting for a perfect control environment can stall a useful platform for months. Moving too quickly creates the opposite problem. The firm launches broadly, then learns that the product can reach more data, take more actions or produce less useful telemetry than anyone expected. I think there is ...
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ILTA Just-In-Time: Cosmo Quiz Energy Meets Legal Ops Self-Awareness

By Stephanie Carty
Please enjoy this feature quiz created by Stephanie Carty, Senior Practice Manager, McCarter & English. Think you may be burned out? Take this seven-question quiz to find out! Working in legal operations is a lot. You're juggling technology, vendors, process improvement, and attorney demands all while trying to carve out something resembling a work-life balance. Add to that a global pandemic, economic whiplash, political upheaval, and a complete reinvention of how and where we work and it's no wonder so many of us are running on fumes. Studies consistently show that legal professionals experience burnout at rates well above the general workforce ...
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Preparing Legal Practice Data for the Age of AI

By William Grady
Please enjoy this blog post co-authored by Colin Cahill, Practice Director, Microsoft Solutions, InOutSource; Priscila Martins, Director of Information Governance and Special Projects, Conn Kavanaugh Rosenthal Peisch & Ford LLP; and William Grady, Director of Technology and Business Operations, Conn Kavanaugh Rosenthal Peisch & Ford LLP. Artificial intelligence is no longer a discrete technology initiative. It is rapidly becoming the operating model for modern legal services. Law firms are deploying AI tools for legal research, document review, drafting, contract analysis, knowledge management, and business analytics. As generative AI, large ...
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Press Release | ILTA and Thomson Reuters Institute Release Landmark AI Guide for Legal Professionals

By ILTA News
New Foundational Guide Addresses AI Adoption, Ethics, and Professional Responsibility Across the Legal Profession Chicago, IL, 29 June 2026 — The International Legal Technology Association (ILTA) and the Thomson Reuters Institute announced today the release of the AI Guide for Legal Professionals: A Foundational Overview , a co-published resource designed to equip lawyers, legal operations professionals, and in-house counsel with a practical, authoritative foundation for navigating artificial intelligence in legal practice. About the Guide Developed by ILTA and the Thomson Reuters Institute, the guide is part of ILTA's AI Guideline Series. ...
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ILTA Just-in-Time: Chasing AI ROI - What We Learned

By Aseet Patel
Please enjoy this blog co-authored by Aseet Patel, Founder and CEO, PatentOAResponse.com and Matti Neustadt, CEO, Founder, V4 Final. On May 21, 2026, ILTA's "Chasing AI ROI" webinar asked the question that a lot of firms are quietly avoiding: after all the money spent on AI, how do we actually know there was a return on the investment (ROI)? Moderator Holly Hanna (Sr. Knowledge & Innovation Solutions Manager, Perkins Coie) led panelists Floor Blindenbach (CEO, Organizing4Innovation LLC), Krista Ford (Director, Knowledge, Research & Information Services, Steptoe & Johnson, PLLC), and Ron Friedmann (Independent Consultant), in a lively discussion. ...
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Penetration Testing: Closing the Gaps Before Attackers Do

By Cassandra Currie
Client confidentiality is at the core of every law firm. From client files and financial records to intellectual property and litigation documents, safeguarding that data is essential to maintaining client trust and meeting regulatory obligations. While many firms have invested in cybersecurity solutions, few know how effectively those controls would perform when faced with a real-world threat. By safely simulating real-world attack scenarios, penetration testing provides an independent assessment of a firm's security posture, helping identify vulnerabilities before they can be exploited. Unlike automated scanning tools, it validates the effectiveness ...
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Why Data Protection and Privacy Are Becoming Strategic Priorities for Law Firms

By Cassandra Currie
Law firms are entrusted with highly sensitive information, including personal data, financial records, intellectual property, litigation materials, and confidential business information. As privacy regulations evolve and cyber threats continue to increase, law firms face growing pressure to demonstrate strong data protection practices and effective privacy governance. For many firms, the challenge is not recognizing the importance of privacy and data protection. The challenge is ensuring that policies, controls, and day-to-day practices keep pace with changing obligations and client expectations. This is where specialized privacy expertise can provide ...
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5 Questions IT Should Ask Before Building a Law Firm Intranet from Scratch

By Ragav Jagannathan
5 Questions IT Should Ask Before Building a Law Firm Intranet From Scratch! The build vs. buy calculus for law firm intranets — and the questions most firms forget to ask before the project starts. The decision to build a SharePoint intranet from scratch is rarely made carelessly. IT directors at law firms are experienced professionals. They understand the Microsoft 365 ecosystem, they know their firm's integration requirements, and they have delivered complex technology projects before. The problem is not competence. The problem is that the true cost and complexity of a custom SharePoint intranet build tends to reveal itself gradually — in the third ...
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AI Agents Are Already in Your M365 Tenant. Law Firms Should Consider Starting with Deny All.

By Steven Combs
If you manage IT or security at a law firm, here's something worth sitting with. AI agents are entering your Microsoft 365 environment from multiple directions. Copilot Studio lets any licensed user build and publish one. M365 Agent Builder opens a similar door. Microsoft ships its own native agents inside the M365 suite. Third-party agents can be installed from the marketplace. No single front door. No single approval process. Most firms I talk to don't realize how many agents already exist in their tenant until they go looking. When they do look, the number is often in the hundreds. That's not a knock-on Microsoft. It's a deliberate product philosophy. Lower ...
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ILTA Just in Time: Agents: Where GenAI Value Actually Lives

By Ruark Chick
Please enjoy this blog coauthored by Ruark W. Chick, Chief Information Officer, Jones Walker LLP & Floor Blindenbach-Driessen, Founder, Organizing4Innovation Agents: Where GenAI Value Actually Lives Most GenAI tools make existing work faster. Agents make different work possible. An attorney who spent twenty minutes reconstructing her timesheet at the end of each day now spends four. A knowledge management team that once fielded the same research questions repeatedly has encoded their best answers into something that works while they sleep. A partner who could never quite keep up with inbox triage has a standing system that surfaces what needs attention ...
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60 Days to a Firm-Wide Intranet: What That Actually Looks Like

By Ragav Jagannathan
A practical walkthrough from kickoff to go-live and why the old timeline is no longer the benchmark. Ask any IT director at a law firm about their last intranet project and the answer usually involves the same cast of characters: a six-month timeline that stretched to eighteen, a budget that doubled, a vendor who needed to be called for every template change, and an attorney adoption rate that politely hovered around thirty percent. That experience has calcified into a working assumption across the industry: intranet projects are long, expensive, and disruptive. So firms either defer them indefinitely or underinvest ...
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The Future Is Bright: Charting What’s Next From Aderant Global Momentum 2026

By Jorge Fernandez
The Future Is Bright: Charting What’s Next From Aderant Global Momentum 2026 A conference about more than features Aderant Global Momentum 2026 in Fort Lauderdale felt less like a traditional user or vendor conference and more like a checkpoint. Across keynotes, roadmap briefings, technical sessions, and hallway conversations, the question underneath everything was simple: how will firms evolve their operations as stability, modernization, and AI converge at the same time? Coming into Momentum from the ILTA community, and in my role as a Strategic Partner Liaison with Aderant, the most interesting part was not any single announcement. ...
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Featured Press | Disclosure Review Working Group considering simplification of Practice Direction 57AD

By ILTA News
The judiciary-led Disclosure Review Working Group (DRWG) is to consider simplifying disclosure rules for the Business and Property Courts (BPC) following a survey of legal sector stakeholders. The DRWG will aim to develop proposals to amend Practice Direction (PD) 57AD to respond to concerns about the current regime and to help make processes facilitative of advances in technology. Read Full Press Here
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Better Tech, Better Meetings

By Tara Saylor
Please enjoy this infographic blog by Tara Saylor, Intranet and Web Tools Manager, Bryan Cave Leighton Paisner LLP. #CommunicationsTechnologies #100Level #LargeLanguageModels #ArtificialIntelligence #GenerativeAI #MSTeams #Just-in-Time
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Your DMS Has a New Job: From Document Store to Intelligence Layer

By Zane Harker
Please enjoy this blog post by Zane Harker, Director of Product, AI & Automation, NetDocuments. User expectations are changing fast. That was the through-line at a recent ILTA roundtable on AI in legal. The people on the call were not skeptics. They were knowledge management leaders, IT directors, and innovation partners invested in seeing AI work inside their firms. And the consistent observation across the table was that what users want from search is shifting under our feet. Lawyers increasingly expect the system to understand their goals, infer the intent behind a half-formed question, and come back with something synthesized rather than ...
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Press Release | ILTA Celebrates 16th Annual Distinguished Peer Awards

By ILTA News
Industry Leaders Honored at ILTA EVOLVE 2026 in Denver, Colorado (CHICAGO, IL) 5 May 2026 - The International Legal Technology Association (ILTA) proudly announces the winners of the 2026 ILTA Distinguished Peer Awards, presented on Friday, May 1, 2026, during the ILTA EVOLVE Conference at the Gaylord Rockies Resort and Convention Center in Denver, Colorado. Now in its 16th year, the Distinguished Peer Awards recognize individuals and organizations whose work exemplifies outstanding achievement, innovation, and leadership across the global legal technology community. The awards ceremony brought together legal technology professionals from around ...
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